Author: piyion

Connect WordPress Forms to the WhatsApp API

Connect a WordPress form with WhatsApp follow-up A form submission can start a customer follow-up workflow in Piyion. The integration should validate the submission, check the customer’s WhatsApp permission and send the appropriate message from the server. What you need Administrator access to the WordPress site. A configured Piyion account and the integration details supplied…

Piyion: a shared inbox for business messaging

If you want to respond to customers promptly and help your online advisors work together, Piyion brings their conversations into a shared inbox. Piyion brings WhatsApp Business, Instagram, Facebook Messenger, Telegram and website chat into one platform. Piyi, the chatbot, is available around the clock and can pass the conversation to an advisor when a…

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Chat Commerce: The Future of E-Commerce Is Here

The chat commerce industry has seen explosive growth in recent years, and it’s not hard to see why. With the widespread adoption of messaging apps and the increasing use of mobile devices for online shopping, chat commerce has emerged as a convenient and efficient way for businesses to connect with customers and facilitate transactions. One…

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