TURN YOUR CHATS INTO SALES
WhatsApp CRM with multiple agents and AI
Piyion brings conversations, opportunities, and sales follow-up together so your agents and Piyi have the full customer context.
Piyi AI from USD 299/month. Meta messaging fees are separate.
Explore Piyion and find the right plan for your team.
THE FIRST STEP IS A CONVERSATION
Turn more conversations into sales
Talk with our team and discover how Piyion helps you organize chats, follow up, and make the most of sales opportunities.
We will use your details to respond to your request. Read our privacy policy.
PIYION FOR YOUR BUSINESS
Give every conversation a next step.
Your team answers questions, sends prices, and works hard, yet closing a sale still depends on remembering whom to contact. A WhatsApp CRM turns that scattered work into a visible process. With Piyion, you can centralize conversations, organize opportunities by stage, and follow up with clear ownership. AI can support your team when it is included in your plan and configured for your business. You define the sales process; the platform helps your team follow it.
01 / FROM CHALLENGE TO SOLUTION
Chats get lost between agents and channels
When a customer writes on different channels, your team may reply twice, repeat questions, or leave an inquiry without an owner. Information gets scattered and the customer has to explain their needs again.
Centralize support and keep the context
Piyion brings the channels included in your plan into one inbox and lets you assign conversations. Agents can review history, use internal notes, and coordinate support. Decide who receives each type of inquiry and when to transfer it. This lets a quote continue with the right agent while relevant details remain available for the next person.
02 / FROM CHALLENGE TO SOLUTION
Quotes go without follow-up
An interested conversation is not a sale yet. If nobody records what remains after sending a price, when to contact the customer again, or who is responsible, follow-up depends on memory.
Move every opportunity into a CRM stage
Organize opportunities in Piyion’s pipeline, use tags, and add notes to understand each contact’s situation. You can adapt stages such as new interest, quote, and decision to your business. Agree on a next step with the customer and review stalled cases. The team has a shared way of working, and sales managers can see where to step in.
03 / FROM CHALLENGE TO SOLUTION
Repeated questions take up the day
Hours, initial information, and common questions take time your agents also need to help customers make buying decisions. Outside business hours, interested customers may have to wait until the next day.
Combine Piyi with your team’s support
Piyi uses the business knowledge you configure to guide conversations and collect information. When a person is needed, your team continues with the context. Define what Piyi can answer, what information it should request, and when to escalate. Review interactions to improve its knowledge. AI is offered in Pro + Piyi AI from USD 299 per month; confirm the scope of your implementation.
YOUR CONNECTED ECOSYSTEM
Your tools can talk to each other.
Connect your processes with Piyion and keep your business information moving.
You can also connect your processes through APIs and webhooks.
CUSTOMER STORIES IN COLOMBIA
Businesses already working with Piyion.
iCali
Organized support, sales follow-up, and broadcast campaigns to support WhatsApp sales.
Panadería Montecarlo
Stronger digital support and WhatsApp sales channel.
Platería Ramírez
Digital channel support and chatbot assistance to keep requests moving.
Emssanar EPS
Automated transactional processes and customer support with a specialized team.
FROM DEMO TO DAILY OPERATIONS
Start with a clear process.
Map your sales process
Choose a few stages that reflect real customer decisions. Define the information agents need to move forward and the conditions for marking an opportunity won or lost.
Assign and prepare your team
Set owners, working hours, and transfer rules. Agree on how to write useful notes and when to update opportunities so everyone uses the CRM consistently.
Review opportunities every week
Look at stalled cases, recurring questions, and missing follow-ups. Compare conversations with recorded sales and adjust the process before spending more on lead generation.
CHOOSE FOR YOUR BUSINESS
WhatsApp Business app vs. Piyion
Compare your current support process with a platform that connects conversations, campaigns, and follow-up.
| Need | WhatsApp Business | Piyion + official API |
|---|---|---|
| Team support | App and linked devices, depending on setup. | Conversation assignment and multi-agent operation according to your plan. |
| Sales follow-up | Organization with app features such as labels. | Pipeline, tags, notes, and opportunity follow-up. |
| Campaigns | App broadcast tools, subject to availability and conditions. | Campaigns with templates, segmentation, and scheduling through the official API. |
| Automation | Reply features built into the app. | Automation and Piyi AI according to the relevant plan and scope. |
| Other channels | Operations centered on WhatsApp. | Additional integrated channels according to the selected plan. |
| Risk of restrictions | Subject to WhatsApp policies. | Also subject to Meta policies; it does not guarantee zero blocks. |
GROW AT YOUR OWN PACE
A plan for your next stage.
Starter
From · USD / month
$99
Organize your support
Growth
From · USD / month
$149
Connect more channels
Business
From · USD / month
$199
Support your team
Pro + Piyi AI
From · USD / month
$299
Add artificial intelligence
These are Piyion’s published starting prices. Your choice depends on users, channels, broadcast volume, and AI needs. Ask for a proposal that explains what your operation includes and how additional capabilities are priced.
Meta messaging fees are charged separately. Confirm billing terms and any implementation services your project needs. Bring an estimate of contacts, campaigns, and agents to the demo to assess a realistic scenario.
ANSWERS TO HELP YOU DECIDE
Frequently asked questions
What is a WhatsApp CRM?
It is a way to organize customer relationships through conversations, contacts, opportunities, stages, and follow-up. In Piyion, the CRM connects with chat support so your team has customer context and a clear next step.
Can several agents reply through Piyion?
Yes. Multi-agent operations let you assign conversations and coordinate the team. The number of users depends on your plan. Set responsibilities and working hours so agents do not reply without coordination or leave opportunities unattended.
Is Piyi AI included in every plan?
No. The published Pro + Piyi AI plan starts at USD 299 per month and includes AI. Entry plans start at USD 99 per month. Confirm the features, users, and capabilities you need in your proposal.
Can I connect Instagram and other channels?
Piyion supports several channels. Availability depends on your plan: for example, Growth adds Instagram and Messenger alongside WhatsApp and web chat. In the demo, you can review the channels your business uses and how to manage them.
Does Piyion guarantee more sales?
There is no universal sales guarantee. Results depend on your offer, lead quality, customer support, and follow-up. Piyion provides tools to organize that work and see where opportunities are lost in your sales process.
How do I follow up on a quote?
Record the opportunity in the right stage, assign an owner, and add a note about what was agreed. Decide when to resume the conversation and what the customer still needs. If you initiate a WhatsApp message, follow the platform’s applicable rules.
Can I see a demo based on my process?
Yes. Request a consultation and explain how many agents you have, which channels you use, and how you follow up today. The Piyion team can review your situation, show you how to organize it, and confirm the right plan and setup.
LEARN WITH PIYION
Ideas to grow your operation.
PIYION GUIDES
Using WhatsApp as a CRM
Read article ↗
PIYION GUIDES
Turn your conversations into sales
Read article ↗
PIYION GUIDES
Following up with customers on WhatsApp
Read article ↗
PIYION GUIDES
Losing leads on WhatsApp: how to prevent it
Read article ↗
YOUR NEXT STEP STARTS HERE
Your business has plenty
to talk about.
Tell us what you want to improve, how many people handle chats, and where the process stalls today. We will review your needs and show you how Piyion can help.
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